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Meeting the challenge

Meeting the challenge


Customer expectations

Category: Customer Relationship Management/CRM

Date: 04 January 2012, 14:11

Company: Oracle

While global leaders, regulators and commentators debate how to ‘rebalance’ and revive the world economy, businesses are concentrating on retaining their customers. Customers are now more demanding and expect greater interaction. Social media has a big hand in this but is not the only reason.

Download this white paper to find out how your competitors are looking at ways of how to improve their customer relationships.

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