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Latest Customer Relationship Management/CRM White Papers

Formulating the Right Response

Why understanding customer intent is vital to effective problem resolution

Date: 20/03/07

Company: ServiceXRG

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The Next Level in Customer Contact

Adding decision optimization to gain higher-value results

Date: 20/03/07

Company: Austin Logistics

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Driven by demand

Building the cars that customers really want

Date: 19/03/07

Company: Oracle

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ORACLE ADVANCED COLLECTIONS

Improve cash flow, increase efficiencies, optimize customer relationships and instill fiscal discipline

Date: 19/03/07

Company: Oracle

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Got CRM? CRM Software Guide for Small Business

What is CRM and why does it matter?

Date: 08/03/07

Company: Surando Solutions

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CRM - Eliminate Layers Of Complexity

Benefits of Salesboom On-Demand CRM

Date: 06/03/07

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Complaints Management

More than just handling complaints – it’s managing customer relationships

Date: 06/03/07

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Breaking Down The Barriers To Business

Information is power

Date: 06/03/07

Company: Sage

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Aligning CRM rewards with corporate goals

The computer has transformed personal selling into customer relationship management

Date: 02/03/07

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Customer Relationship Management in Banking Sector

CRM is a sound business strategy to identify the bank’s most profitable customers and prospects

Date: 02/03/07

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In Depth
Do you have what it takes to become a non-executive?

Do you have what it takes to become a non-executive?

The benefits of board service for CFOs more ..

In Depth
How M&A teams can create value by challenging the CEO

How M&A teams can create value by challenging the CEO

A typical “hold” period of nine to 18 months can generate increased sale value more ..

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