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Executive Guide to Choosing a Message Archiving Solution
An Osterman Research whitepaper
Category: Archiving Software
Date: 12 April 2007, 14:00
Industries that are heavily regulated, such as broker-dealers or healthcare companies, must meet a variety of statutory requirements with regard to records retention. For example, the Securities and Exchange Commission (SEC) imposes requirements on broker-dealers to preserve email and IM communications and to monitor these communications.
However, virtually all organizations must satisfy statutory records retention requirements, including broad based requirements such as the Americans with Disabilities Act, the Age Discrimination in Employment Act and the Occupational Safety and Health Act; as well a variety of state and other requirements. Although many records retention requirements do not impose specific requirements on email or instant messages, Osterman Research has found that approximately 80% of enterprises use email for closing orders or for performing other types of business transactions. As a result, email is housing a greater proportion of corporate and other records and so increasingly is subject to existing records retention requirements.
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